Return Policy

How to Return an Item to KRYPTOLIGHTS?

We are pleased to accept returns sent back to us within 15 days from the shipping date.

Return shipment charges will be managed by the buyer.

Once the item is returned in its original condition and packaging, we will issue your refund, minus our shipping charges. Refund claims will be processed within 24 hours of receiving the return from the customer.

Any return sent from the customer found damaged will not be accepted. We expect the customer to pack the packages properly.

Orders that have already shipped cannot be cancelled because as soon as an order is confirmed, it is handed over to the dispatch.

Please contact customer service at 0302-0450920 before sending back defective items for specific return shipping information.